Bolt

How Bolt went from ride-hailing to a global mobility platform whose fleet now supports accessibility mapping.

Bolt e-bike, e-scooter and cars parked on a waterfront road
A Bolt e-bike, e-scooter, car and delivery vehicle

History

Bolt started in 2013 as a ride-hailing platform and has since expanded into micromobility, offering e-scooters, bikes, and other urban transport options in over 850 cities worldwide. Its mission is “making cities for people, not cars”: shared mobility that reduces private car use and improves urban accessibility. Since the launch of its advanced e-scooter fleet, Bolt’s vehicles also double as mobile data platforms. For Wheels4Wheels, these Bolt scooters collect the sensor data used to map wheelchair-accessible routes.

By the Numbers
200M
Users
230K
Vehicles
270
Cities

Accessibility

The “Bolt for All” initiative continues Bolt’s long-running work on making micromobility inclusive. Programs such as a 50% discount on Bolt scooter and bike rides for students, job-seekers, and people referred by social services in Brussels lower the cost barrier to urban mobility.

Portrait of Hendra Raud smiling in front of a painted mural
Portrait of Hendra Raud in front of a painted mural

Accessibility is embedded into both technology and operations. An ambient-noise alert in high pedestrian areas and an AI-driven pavement-detection system that monitors sidewalks and ramps both protect visually impaired pedestrians.

Wheels4Wheels extends this work, using real-world sensor data to improve accessible routes for wheelchair users and others with limited mobility.